Shipping policy

Domestic & International Shipping


Delivery Process

This policy outlines the delivery process for domestic (Sprint Couriers) and international (FedEx) shipments.

Delivery Policy

  1. Domestic Shipping (Sprint Couriers):

    • Processing Time: Orders are processed within 1-2 business days.

    • Delivery Time: Delivery within Botswana takes 3-5 business days.

    • Tracking: Customers will receive a tracking number via email once the order is shipped.

    • Delivery Issues: If there are any issues with delivery, contact Sprint Couriers directly or email us at [your email address].

  2. International Shipping (FedEx):

    • Processing Time: Orders are processed within 1-2 business days.

    • Delivery Time: International delivery times vary by destination but typically take 5-10 business days.

    • Customs and Duties: Customers are responsible for any customs duties or taxes imposed by their country.

    • Tracking: Customers will receive a FedEx tracking number via email once the order is shipped.

    • Delivery Issues: If there are any issues with delivery, contact FedEx directly or email us at [your email address].

  3. Delivery Delays:

    • "Fusion Attire is not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances such as weather or natural disasters."

  4. Lost or Damaged Packages:

    • "If your package is lost or damaged during transit, contact us immediately at [your email address]. We will work with the courier to resolve the issue."

Domestic Shipping

All domestic orders within Botswana are shipped via Sprint Couriers, with delivery taking 2-10 business days depending on your location. Sprint Couriers provides reliable tracking, ensuring you can monitor your package every step of the way.

International Shipping

We partner with FedEx for international shipping, offering fast and secure delivery to most countries worldwide. Shipping rates are calculated at checkout based on your location and the weight of your order.

Please note:

  • International customers are responsible for any customs duties, taxes, or brokerage fees in addition to the shipping cost.
  • Delivery times vary by destination, typically ranging from 5-14 business days after processing for international customers.

Order Processing

Please allow 2 business days for order processing and payment verification before your item is shipped.

Product Availability

While we strive to keep our inventory up to date, product availability may change without notice. In the rare case that an item becomes unavailable after your order is placed, we will notify you promptly and provide alternative options or issue a full refund.

Shipping Policy Updates

Our shipping policies may change over time to improve your experience. We encourage you to check back periodically for updates.

Contact Us

If you have questions about shipping or need assistance with your order, feel free to reach out:

  • Email: admin@fusionattire.store
  • Phone: +267 75932721

Thank you for shopping with Fusion Attire—we’re here to provide you with seamless service and stylish products